Questions

FAQs

Are the bags authentic?

Yes. Every piece is inspected for authenticity, quality, and condition before it is listed. If you believe an item is not authentic, contact us within 48 hours of delivery.

Can I return a purchase?

All sales are final because each piece is pre-owned and one of a kind. If you receive the wrong item or a major undisclosed flaw, contact us within 48 hours with photos.

How does consignment work?

We authenticate, photograph, and list the piece. You earn 75% of the final sale price if it sells. A sale can take up to 90 days and is not guaranteed.

What is a buyout?

Send photos and we make an offer after reviewing condition and the market. Payouts are lower than consignment and are paid by store credit, Venmo, or Zelle after we authenticate the piece.

How fast do you ship?

Orders ship within 1–3 business days with tracking, insurance, and signature confirmation.

Do you ship to Canada?

Yes. Checkout accepts United States and Canada addresses. International shipping beyond that is available on request.

Where do prices come from?

Products, prices, photos, and sold-out status are managed in Shopify and shown here. Changing a price in Shopify updates this site.

Still wondering? Contact us.